Shipping policy

D E L I V E R Y  T I M E

Our Delivery days are Monday - Friday.

We aim to send out orders the day they are made however sometimes be the following day.

Delivery time is between 2 to 5 working Days from the date of dispatch.

We will send you a confirmation email as soon as your package has been dispatched.

D E L I V E R Y   R A T E   -UK-

£3.50 for all orders under £35.00, Evri or 2nd Class Royal Mail.

Any orders for the UK over £35 will receive FREE Evri or 2nd Class Royal Mail delivery.

If your order is over 2KG it will be sent via courier.

Express shipping is £5.00

Evri/ Royal Mail (Courier Company) delivery times are indicative, and are normally not guaranteed. However, if you order has not arrived by the standard shipping time, do let us know! We will only be able to refund or resend your order after the order will be declared lost by our Courier Company. This is usually after 15 working days for domestic orders, and after 25 working days for international orders. 

Please ask delivery rate if you order abroad. 

E C O P A C K A G I N G

We have stopped sending paper invoices with orders but if you would like one sent via email then please let us know.

We reuse our Suppliers filler material so it can be variable, e.g. bubble wrap, shredded paper, these can contain plastic. We can assure you that this packaging has been reused. The "RE" is a good prefix for protecting our planet. REuse, REthink, REload, REpair is some examples. 

If you have any further questions please contact us at: hello@greenelephantsoap.co.uk